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What does Borg’s Service desk / Help Desk do?
Is it useful for any type of business?
How Customer can get to know whether ticket is closed or still open?
What is online Support Ticketing System & How does It work?
How to open Online Ticket? Who can open Ticket?
How Ticket can be replied or resolution can be posted ?
What are the priorities of tickets? Can a service desk Executive alter priorities?
How a company can come to know when ticket is opened?
How tickets can be managed / assigned / Escalated to respective team or departments?
How Chat Works?